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UniFi Cloud Key and Debian/Ubuntu Linux*: /usr/lib/unifi/logs/Ī UI Support Engineer may request you to capture traffic passing through a specific interface on a device.

macOS: /Users//Library/Application\ Support/UniFi/logs/.

Windows: C:\Users\\Ubiquiti UniFi\logs\.

Right-click on UniFi and select Show Package Contents, or navigate to the appropriate directory.

Self-Hosted UniFi Servers: Logs are saved locally on the PC/server running UniFi Network.

Dedicated UniFi Consoles (Dream Machines, Cloud Keys, etc.): Logs are contained in the *.tgz file.

These are obtained differently depending on where UniFi is running: Some logs are stored locally in your UniFi Network application and do not require using SSH. UI support may occasionally request the following output to be copied into a *.txt file and shared: show tech-support | no-more Other UniFi Network Logs To see which route is assigned to a virtual tunnel interface (VTI), use the show command: show ip route | grep vti After connecting over SSH, general logs can be viewed using: show logĪdditional VPN logs can be viewed using: show vpn log